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Under the Lemon Law, the manufacturer must repair or correct any defect
which substantially impairs the use, value or safety of the
vehicle which occurs within one year after delivery or twelve thousand (12,000) miles of use, whichever comes first.
If the defect is not repaired after three attempts or if your vehicle
is out of service for a total of thirty (30) calendar days
for repair, you may be eligible for a replacement vehicle or a refund
of purchase price. In the event of a cash refunds, the manufacturer may
deduct an allowance of ten
cents ($.10) per mile for your use. If you have such a problem,
first contact the manufacturer or zone representative at the
telephone number listed in your owner's manual. If the zone representative
is not successful in
having the defect corrected, you are required to file with the manufacturer's
arbitration program if the manufacturer has one. The arbitration
decision is binding on the manufacturer, but not on the consumer. Thus, if you are unhappy with the decision of the arbitration
program, you have the right
to bring a private law suit under the Lemon Law. In addition to obtaining
a replacement vehicle or a refund, you may also have the right
to collect other expenses incurred in connection with the vehicle and may also be entitled to reimbursement for Court costs
and reasonable attorney's fees.
Each time your vehicle is repaired, the dealer or repair facility must
give you an invoice containing a detailed statement which
itemizes all repairs made. You have a right to an invoice, even
if the vehicle is being repaired under warranty at no cost to you.
If you need an attorney and don't have one, the Lawyer Referral and Information Service can help.
Call Us Monday - Friday from 8:30 AM - Noon and 1:15 PM - 3:00 PM
at (814) 459-4411. |
